Website terms
Terms & Conditions
Welcome to the website of Vitabee Enterprise (“Vitabee”, “we”, “us”, or “our”). By accessing this website or purchasing products through our website, you agree to these Terms & Conditions.
Effective Date: 01/01/2025
Business Details
Legal Business Name: Vitabee Enterprise
Brand: Vitabee Raw Honey
Vitabee Enterprise is engaged in the business of raw honey and related products. Public business listings identify Vitabee Enterprise as a raw honey manufacturer/supplier based in Amreli, Gujarat.
Website Use
You agree not to misuse this website or use it for any unlawful, fraudulent or unauthorized purpose.
All website content, including photographs, text, graphics, logos, product information and branding, belongs to or is used by Vitabee Enterprise and may not be reproduced without permission.
Product Information
Honey is a natural product. Its colour, aroma, taste, texture, viscosity and crystallization may naturally vary depending on floral source, season and harvest.
Such natural variations do not necessarily indicate a product defect.
Customers should refer to the product label for applicable product information, storage instructions, ingredients, dates and other mandatory information.
Product Pricing & Charges
The final amount payable will be calculated as: Product MRP + applicable Freight/Shipping Charges.
Applicable taxes or other charges, if any, will be communicated or displayed during the ordering process.
Order Confirmation
Once an order is received through the website, Vitabee Enterprise may contact the customer on the registered mobile number for order confirmation before preparing the order.
If the customer cannot be reached or the order cannot be reasonably confirmed, Vitabee Enterprise may hold or cancel the order.
Payment
Orders may be processed through the payment methods made available on the website.
An order will generally be processed after successful payment confirmation or confirmation of the applicable payment arrangement.
Shipping & Delivery
We aim to dispatch confirmed orders within the estimated delivery period communicated to the customer.
Delivery time may vary depending on the delivery location, courier partner, weather, holidays, transportation conditions and other circumstances beyond our reasonable control.
Damaged or Incorrect Products
If you receive a damaged, leaking or incorrect product, please contact us as soon as possible and preferably within 48 hours of delivery.
Please provide your order details and photographs/videos of the package and product so that we can review the issue.
Natural Crystallization
Honey may naturally crystallize. Crystallization is a natural characteristic of honey and is not, by itself, considered evidence of spoilage or adulteration.
Different honey varieties may crystallize at different rates.
Refunds & Returns
Returns and refunds for food products are subject to our Refund / Shipping Policy.
Food products may not be accepted for return simply because of a change of mind or because of natural variations in colour, taste, texture or crystallization.
Intellectual Property
The Vitabee name, logo, packaging design, photographs, graphics, website content and other intellectual property may not be copied, reproduced or commercially used without prior written permission from Vitabee Enterprise.
Changes to Terms
Vitabee Enterprise reserves the right to update these Terms & Conditions from time to time.
The latest version will be published on this website.
Governing Law
These Terms & Conditions shall be governed by the laws of India and applicable laws of Gujarat.
Contact
For questions about these Terms & Conditions, please contact Vitabee Enterprise using the details shown below on this page.
